Support

We're happy to help. Email mr.prasenjitroy@outlook.com and we'll reply within two working days. Please include the app version (FocusLock: Settings → About), your Windows version, and what you expected to happen.

Installing FocusLock

Which file do I need?

The download page picks the right one for you. To check yourself, open Settings → System → About and look at System type. Most PCs need the x64 version; ARM-based PCs (for example with a Snapdragon processor) need ARM64.

Windows says "Windows protected your PC"

Early access builds aren't code-signed yet, so Windows SmartScreen doesn't recognize them. Select More info, then Run anyway. You can check that your file is genuine with the SHA-256 checksum on the download page. The Microsoft Store version, coming soon, is signed by Microsoft and won't show this message.

The installer is blocked on my work PC

Organization-managed PCs often allow only approved apps. Ask your IT team, or wait for the Microsoft Store version.

How do I update or uninstall?

Update: download the newest version and run it. It upgrades in place and keeps your sessions and settings.

Uninstall: open Settings → Apps → Installed apps, find FocusLock, and select Uninstall. To remove your data too, first use Settings → Your data in FocusLock.

Using FocusLock

How do I leave a session early?

Select Leave in the timer bar and hold it for 3 seconds, or press Ctrl+Alt+Shift+F12.

A learning site or lab was set aside. What can I do?

On the reminder page, choose Allow for this session. To always allow the site, add it in Learning sources. Pages you open by following a link from your learning material stay open automatically.

Does FocusLock work with my browser?

Choose your study browser in Settings → Study browser and tabs. Edge and Chrome are fully supported; Brave, Vivaldi, Opera, and Comet are supported too, and Firefox is experimental.

Where is my data?

On your PC only. Use Settings → Your data to export or delete it. See the privacy policy.

Feedback and ideas

Feature requests are very welcome at mr.prasenjitroy@outlook.com.